ECRI: Top 10 Patient Safety Concerns for Healthcare Organizations

The ECRI Institute released its latest report, 2017 Top 10 Patient Safety Concerns for Healthcare Organizations. The report’s goal is to help hospitals and health systems decide where to focus patient safety initiatives.

We encourage you to read the the entire ECRI on the Top 10 Patient Safety Concerns, but wanted to highlight a few key areas.

Information Management in EHRs (#1)

“Healthcare organizations must approach health IT safety holistically. …Strategies include ensuring that users understand the system’s capabilities and potential problems [and] encouraging users to report concerns and investigating those concerns.”

Quality and reporting in many hospitals and health systems rely on individual recollections after an incident, which can be inaccurate or incomplete. The appropriate technology can provide healthcare organization with objective data to assess any incident and make measurable, team-focused improvements to the reporting and resolution process.

Patient Safety Resource: Case study—Achieving Clinical Clarity from Ventilator Overload. The Hospital for Special Care was able to achieve real-time surveillance of more than 100 patients on ventilation support. In addition, the hospital was able to use collected data for reporting to its audit committee, which monitors ventilator management performance and identifies potential areas of need.

Unrecognized Patient Deterioration (#2)

“Organizations can develop condition-specific protocols for an organized and speedy response and analyze work systems and processes to identify and address barriers.”

Several alarm techniques and strategies exist for identifying at-risk patients, including smart alarms. These allow for the analysis of the alarm signals themselves, but also the high-fidelity physiological data associated with them, including time trends, in-depth alarm sensitivity and statistical and predictive analysis.

Patient Safety Resource: White paper—Clinical Alarm Management & Reduction: Eliminating alarm proliferation in hospitals and health systems. This white paper outlines the current state of clinical alarm management, demonstrate how to establish a baseline of a hospital’s alarms, and explores innovative alarm reduction strategies to promote more efficient workflow, increase patient safety, and put hospitals on the path toward real-time patient monitoring and intervention.

Implementation and Use of Clinical Decision Support (#3)

“On an ongoing basis, organizations should monitor the effectiveness and appropriateness of CDS alerts, evaluate the impact on workflow, and review staff response to alerts. The tool should be redesigned as necessary.”

The truth is that the overwhelming majority of alarms endured by nurses, respiratory therapists and other caregivers have nothing to do with a patient’s medical condition. However, the fatigue and desensitization that results from caregivers responding to hundreds—or even thousands—of alarms every day is a clear and documented threat to patient safety. Technology can help get alarms under control—but it is not enough. Clinical and IT leadership, including nurses, respiratory therapists, biomedical engineers and information technology staff, must come together to develop the policies and standards necessary to bring meaning and action back to clinical alarms.

Patient Safety Resource: Article—“Why it’s time for an immediate hospital alarm intervention” by Jeanne Venella, DNP, MS, RN, CEN, CPEN, Chief Nursing Officer, Bernoulli. Published May 2016 in DOTMed.

Opioid Administration and Monitoring in Acute Care (#7)

“Organizations may wish to evaluate and address work system and process factors that may contribute to opioid administration errors. For certain patients, capnography or minute ventilation monitoring can supplement nurse monitoring.”

Both patient-managed and staff-administered pain medication are necessary for the patient’s well-being in the hospital. However, their use presents real risk of overdosing and death, especially for patients with complex chronic conditions and co-morbidities. Continuous monitoring can help improve patient safety while keeping the patient comfortable, but careful implementation is necessary to avoid a negative impact on the staff and environment the patient depends on for care.

Patient Safety Resource: Article—“Achieving Real-Time Respiratory Depression Surveillance of Post-Surgical Patients” by Jeanne Venella, DNP, MS, RN, CEN, CPEN, Chief Nursing Officer, and John Zaleski, PhD, CAP, CPHIMS, Executive Vice President and Chief Informatics Officer, Bernoulli. Published Feb. 8, 2017 in PSQH.

Inadequate Organization Systems or Processes to Improve Safety and Quality (#10)

“Proactive strategies can be used to examine processes, identify what can go wrong, and make the process less vulnerable to error before mistakes can occur. Strong preventive strategies, such as standardization and automation, should be explored.”

Technology plays a critical role in patient safety, but it is one piece of a larger solution. Achieving measurable progress in patient safety requires that hospitals identify and support internal champions in all relevant departments including, nurses, respiratory therapists, biomedical engineers, and information technology staff. These interdisciplinary experts must come together to assess the current state of patient safety environment—by unit and facility—including reviewing current protocols; identifying and developing targets for improvement; and evaluating appropriate interventions, policies, and standards. Without the input and expertise from hospital leadership, any patient safety solution will fall short of institutional goals and may put full adoption at risk.

Patient Safety Resource: Webinar—“The Threat of Alarm Fatigue on Patient Safety.”

Final Thoughts

Bernoulli is dedicated to providing clinicians with the technology-enabled capabilities necessary for improving patient safety in real-time. Our commitment to interoperability and vendor-neutral, open architecture both with regards to device connectivity and delivery of data and analytics to other systems of record enables hospitals and health systems to benchmark measureable, sustained improvements to patient safety.

As always, be sure to review our Resource Center to access real-world case studies, white papers, thought leadership and published papers and articles that will help your team make informed decisions about investing in enterprise-wide medical device connectivity, alarm reduction, patient safety analytics—all based on continuous, real-time data.

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Bernoulli Fact Sheet

The Bernoulli Onereal-time connected healthcare platform

Developed by clinicians, our vendor-neutral, open-architecture platform gives health systems superior flexibility to manage and prioritize real-time patient data and enables clinical surveillance across all levels of patient acuity. The result is increased patient safety, improved clinical workflows and better quality of care.

Read the newly released fact sheet:  bernoulli-platform-overview-one-page-2017

Bernoulli chosen for Real-Time Surveillance for Patients at Risk of Respiratory Depression

It has been well-documented that patient populations managing chronic illnesses or co-morbidities, such as sleep apnea and obesity, are particularly vulnerable to respiratory depression. Current practices for monitoring patients receiving opioids are still not adequate or comprehensive. For example, reliance on periodic physical spot checks by direct-care clinical staff can leave patients largely unmonitored up to 96% of the time.

An award-winning not-for-profit community hospital chose Bernoulli One™ to enable real-time surveillance of post-operative patients who were at risk for respiratory depression. Following the success of that initial implementation, the hospital has subsequently expanded usage to all at-risk patients being monitored by pulse oximetry and capnography, while leveraging the Bernoulli platform for alarm management, reducing the estimated number of alarms by 78%.

According to the health system’s director of respiratory care services, “Bernoulli became just a part of our day-to-day operations. We’re able to safely monitor patients across the entire facility without the constant distraction and fatigue of responding to false alarms. Our nurses and respiratory therapists know it’s there and know it’s working.”

To read or download this case study please click this link: casestudy-patients-at-risk-of-respiratory-depression

Managing Ventilator Alarms and Data

Bernoulli’s

Alarm management is constantly  evolving to meet the the needs of the hospital patients and clinical staff alike.

Using Bernoulli One™, the Hospital for Special Care (HSC) has empowered their clinical staff with real-time surveillance capabilities for more than 100 patients on ventilation support and has reduced the total number of ventilator alarms by an estimated 80%, helping achieve compliance with both Phase I and II of the Joint Commission’s National Patient Safety Goal on clinical alarm management, as well as the four associated Elements of Performance (EPs).

Jeanne and Connie’s byline on ventilator alarm reduction, based on our HSC case study, was just published in Advance Healthcare Network for Respiratory Care & Sleep Medicine.

Learn more of how HSC reduced alarms on 100+ ventilators by 80 percent!

Links:

See the Managing Ventilator Alarms and Data: Hospital reduces non-actionable alarms while collecting actionable patient data from more than 100 ventilators.”

 Please contact us to get a copy of the case study.

Check out the webinar recording by going to Bernoullihealth.com/Webinars

Virtua: Implementing Capnography in Low Acuity Settings

AAMI Foundation  Safety Innovations

Virtua: Implementing Capnography in Low Acuity Settings

virtua hospital implementing capnography in low acuity settingsIn 2013, the Virtua (1,009 beds across three hospitals) prioritized narcotic safety. The hospital system responded by implementing non-invasive capnography monitoring and continuous pulse oximetry monitoring on medical-surgical units. Capnography is used to measure exhaled end-tidal carbon dioxide (EtCO2) and inhaled carbon dioxide (FiCO2) to determine a patient’s respiratory rate and generate waveforms (i.e., capnograms) of exhaled carbon dioxide over time. However, unlike conventional capnography, which requires patients to be intubated to sample a patient’s inhalations and exhalations, thus restricting its use to critical care areas and operating rooms, non-invasive capnography uses nasal or oral-nasal sampling tubing that is worn over the nose (and sometimes mouth) to collect respiratory data, making it practical for use anywhere in a hospital.

This paper details Virtua’s journey of implementation of non-invasive capnography, highlighting how barriers were overcome, sharing key factors for success, and describing the ongoing challenges of effectively monitoring patients receiving intravenous opioids for pain management.

The capnography monitoring implementation experience at Virtua provides a prototype of how a team, through persistent advocacy, can influence their organization to change practice and leverage its best asset—staff across all disciplines—to improve the quality of patient care.

You can download the report here.

Alarm management in a long-term care environment by Connie Dills, Respiratory Practice Manager for HSC and Bernoulli CNO Jeanne Venella

“Alarm management in a long-term care environment” by Connie Dills, Respiratory Practice Manager for the Hospital for Special Care (HSC) and Bernoulli CNO Jeanne Venella published in McKnight’s.

Whether it’s in a hospital or nursing home, alarm proliferation is a well-documented patient safety threat that also disrupts workflow and quality of patient care.  Read how HSC was able to reduce alarms by an estimated 80% on 100-plus ventilators. We achieved real-time surveillance of patients on ventilation support, and complied with the Joint Commission’s National Patient Safety Goal of mandating that hospitals take definitive steps to implement policies and procedures to safely reduce and prioritize clinical alarms.  Please click to read more: McKnights – Alarm Mgmt in LTAC – Dills Venella – Feb 2106. This link will open another window.

 

Achieving Clinical Clarity from Ventilator Overload Case Study

HSC case study on achieving clinical clarity from ventilator overloadHSC’s Achieving Clinical Clarity from Ventilator Overload case study summary:

The Bernoulli One™ enabled HSC to achieve real-time surveillance of more than 100 patients on ventilation support and reduce the number of ventilator alarms by an estimated 80%, helping achieve compliance with The Joint Commission NPSG on alarm management. Bernoulli’s intuitive, intelligent software allows HSC’s team of RTs to provide continuous monitoring of vital patient information and intervene before a situation becomes critical, enhancing patient safety. The data collected is leveraged by Respiratory Care Services in reporting to the Performance Management Audit Committee, which monitors ventilator management performance, and also helps identify potential areas of need. The system also automates processes that were previously done manually, such as manual ventilator checks, which frees up the RT to focus more on the patient rather than the ventilator.

 To learn read this case study please click this link:  Bernoulli HSC Case Study pdf document.

Bernoulli Platform is the Ideal Solution to Complement Your Alarm Safety Initiative

The Joint Commission National Patient Safety Goal requires hospitals to establish alarm safety as a priority. The Bernoulli® platform is the ideal solution to complement your alarm safety initiative.   Read more by clicking this link: 5-Alarm-Mgmt-2-0-l1

Bernoulli (under company name Cardiopulmonary Corp.) was listed as a leader in the KLAS Alarm Management 2014 report, with an overall performance score of 90.1

To read the report, and other resources,  click the link below.

http://www.klasresearch.com/resources/vendor-performance-reviews

WSJ: How remote monitoring offers a high-tech solution to shortage of critical-care specialist.

From the Wall Street Journal: With critical-care specialists in short supply, remote monitoring offers a high-tech solution.

According to the Wall Street Journal article by Laura Landro an intensivist working in a hospital might be able oversee 10 patient beds but a  doctor and four nurses in a remote command center can oversee ten times that many. To read the full article click the link below.

http://www.wsj.com/articles/SB10001424052970204488304574428960127233136